Streamline your Change Management
Simplify the way your team plans, approves, and tracks IT changes all in one intuitive platform.
Streamline your
Change Management
Feature Showcase
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How does it work?
Our streamlined change management process follows ITIL best practices with three simple steps
Create
Submit change requests with detailed implementation, test, and rollback plans. Choose from Standard, Normal, or Emergency change types.
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Approve
Technical and operational approvers review changes through automated workflows. Emergency changes can bypass approval with justification.
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Implement
Execute approved changes with real-time tracking. Document outcomes and maintain complete audit trails for compliance.
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Collaborate Seamlessly with Your Clients
As an MSP, give your customers direct access to their dedicated tenant and transform change management into a revenue-generating service offering.
Customer Self-Service Portal
Provide your customers with their own portal to submit, track, and participate in change requests. They see only their data with complete isolation from other clients.
New Revenue Streams
Position change management as a premium service offering. Charge for enhanced transparency, compliance reporting, and customer portal access.
Enhanced Customer Relationships
Improve customer satisfaction with transparency and collaboration. Customers can participate in their change processes while you maintain full control.
Give your team tools that don't suck
Start with what you need, skip what you don't. Scale up when spreadsheets stop cutting it.
Starter plan includes:
- Up to 5 companies
- Unlimited users
- Basic change management
- Standard, Normal, and Emergency changes
- Email support
- Basic reporting tools
Everything in Starter plus:
- All Starter plan features
- Up to 25 companies
- Advanced workflows
- Template system
- Priority support
- Advanced reporting and analytics
- Custom branding options
- SAML SSO
Frequently Asked Questions
Everything you need to know about our change management platform
ITIL (Information Technology Infrastructure Library) is a set of best practices for IT service management. Our platform ensures compliance with ITIL standards, helping you maintain proper change management processes, reduce risks, and meet regulatory requirements.
Our multi-tenant architecture allows MSPs to manage multiple client companies from a single platform. Each client's data is completely isolated, ensuring security and compliance. You can switch between client environments seamlessly while maintaining separate approval workflows and user permissions.
Our platform supports all three ITIL change types: Standard Changes (pre-approved, low-risk), Normal Changes (require evaluation and approval), and Emergency Changes (urgent changes with post-implementation review). Each type has appropriate workflows and approval processes.
Yes! We offer a 14-day free trial with full access to all features. No credit card required. You can create your account, set up your first company, and start managing changes immediately. Our support team is available to help you get started.
Security is our top priority. We use enterprise-grade encryption, secure data centers, and follow industry best practices. The platform supports SAML SSO, role-based access control, and complete audit trails. All data is encrypted in transit and at rest.